Draco Mechanical Supply, Inc. Privacy Policy
Effective Date: August 20, 2026
1. Introduction
Draco Mechanical Supply, Inc. (“Draco,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices available to you, including in connection with our SMS/text messaging program. This policy applies to information collected through our website (https://dracomech.com), by phone, by email, and through in-person or written interactions with our sales and customer service teams.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information: name, company name, mailing address, email address, and phone number (including mobile number for SMS)
- Order and account information: purchase history, quote requests, invoices, and payment/billing details
- Communications: information you provide when you contact us for customer support, technical consultation, or general inquiries
- Website usage information: pages visited, browser type, and similar technical data collected automatically through cookies or similar technologies
3. How We Use Personal Information
We use the personal information we collect to:
- Process and fulfill orders and quote requests
- Provide account notifications, customer care responses, and delivery updates, including via SMS text message when you have opted in
- Respond to inquiries and provide technical consultation
- Maintain and improve our website and services
- Comply with legal and regulatory obligations
4. How We Share Personal Information
We do not sell your personal information. We may share personal information with:
- Service providers who perform functions on our behalf, such as shipping carriers, payment processors, and our SMS/text messaging platform provider, solely to help us deliver our services
- Professional advisors (such as accountants or attorneys), when necessary
- Government or regulatory authorities, when required by law
SMS consent is not shared with third parties or affiliates. No mobile opt-in data, SMS consent, or phone numbers collected for the purpose of text messaging will be shared with any third party or affiliate for their own marketing purposes.
5. Text Messaging (SMS) Program
If you opt in to receive text messages from Draco Mechanical Supply, you may receive account notifications, customer care messages, and delivery notifications. Messaging frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, and you may request assistance by replying HELP. For full program details, see our Terms & Conditions.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
7. Your Choices
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. You may also contact us directly using the information below to update your communication preferences or to request access to, correction of, or deletion of your personal information, subject to applicable law.
8. Children’s Privacy
Our website and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
Draco Mechanical Supply, Inc.
8029 Litzsinger Road, St. Louis, MO 63144
Phone: 1-800-732-5669
Email: info@dracomech.com
